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OptiRH

An internal platform for ARCOP, Togo's public procurement regulator, that runs its HR on software instead of paper: staff records, leave and absence requests with their approvals, and HR document requests.

Design and development, architecture, absence approval workflow, HR document requests, email system, CI/CD

The HR dashboard in OptiRH, logged in as HR: quick actions, absenteeism / processing-time / approval-rate figures, and counters for staff, departments and pending absence and document requests.
The HR dashboard in OptiRH, logged in as HR: quick actions, absenteeism / processing-time / approval-rate figures, and counters for staff, departments and pending absence and document requests.

ARCOP manages staff across seven directions and handled leave, absences and HR paperwork on forms passed from office to office. OptiRH moves that onto a single web application: an employee files a leave or document request online, it follows ARCOP's real approval chain (direct manager, then department head, then HR), and the signed decision comes out as a ready-to-print PDF. HR keeps the staff register, the leave balances and the public-holiday calendar in one place, and every role (employee, HR, finance director, director general) gets a dashboard built around what that role actually does. OptiRH is in production at ARCOP for a staff of a few dozen.

The problem

Leave and absence requests at ARCOP travelled on paper: a form filled by hand, walked from the employee to their manager, to the department head, to HR, and back. Nobody had a reliable view of who was off, how many leave days each person had left, or where a given request was stuck. Producing the final signed leave decision meant retyping the same information into a document every time.

The approach

OptiRH is a single Laravel application that reproduces ARCOP's org chart (directions, jobs, the manager-of relationship) so every request routes automatically to the right people. The approval flow is modelled as explicit levels: a request only reaches HR once the direct manager and the department head have signed off, and the final validation locks in a sequential decision number and generates the PDF. Leave durations are computed against a maintained public-holiday calendar, and the existing paper balances were brought in through a CSV import that matches employees by name.

The result

  • Leave, absence and HR document requests at ARCOP are filed and approved in the application; the paper circuit is gone.
  • The signed leave decision is generated as a PDF at the end of the flow instead of being retyped.
  • HR has a live view of staff, remaining leave balances and pending requests; each role gets its own dashboard.
  • In production at ARCOP for a staff of a few dozen.

Key features

  • Online leave and absence requests that follow ARCOP's real approval chain: direct manager, department head, HR
  • Automatic routing: each request lands with the right validator based on the org chart
  • Generated PDF leave decisions (annual, maternity, exceptional), numbered in sequence
  • HR document requests (work and internship certificates) with the same approval flow and PDF output
  • Staff register: directions, jobs, assignments, contracts, bank details, personal documents
  • Leave balances per employee, with a maintained public-holiday calendar used to compute durations
  • CSV import of leave balances, for the initial move off paper and for the yearly reset
  • Role-based dashboards (employee, HR, finance director, director general) with the relevant figures and pending actions
  • Internal publications board with attachments
  • Activity log recording every action, and email notifications with retry and fallback if sending fails

Stack

  • Laravel 10
  • PHP 8.1
  • MySQL 8
  • Blade
  • Bootstrap 5
  • JavaScript (ES6)
  • DataTables
  • ApexCharts
  • DomPDF / FPDI
  • Spatie Permission (RBAC)
  • Docker
  • GitHub Actions

Design and development, architecture, absence approval workflow, HR document requests, email system, CI/CD — ARCOP — Autorité de Régulation de la Commande Publique (Lomé, Togo)

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